Welcome to the Collaborate On-Demand New User Training series.


This New User Training series will teach you all of the basics of using Collaborate, so you can hit the ground running and start entering data into Collaborate.


You may use the Table of Contents below to access specific articles.


This series is most effectively used when reviewing each article in the order they are presented below. 


You can also sign up to attend one of our monthly New User Trainings here: Register for New User Training


Accessing Collaborate

Logging In

Requesting a Password Reset

Getting Help / Support

Submitting a Support Request

Using the Help Widget

Contacts and Organizations

Contacts Tab

Organizations Tab

Cases and Listviews

Cases Page

Listviews

Creating Cases

Conflict Check

Entering Intakes

Case Profile Page

In-Line Case Add / Quick Add

Services

Elaborate and Simple Services

Scheduling Services

Conducting Services

Editing Services

Editing Service Appointments

Quick Batch Simple Service

Standard Batch Simple Service

Case Notes and Service Notes

Adding Case Notes

Editing and Deleting Notes

Adding Service Notes

Document Management

Managing Documents

Adding Subfolders and Organizing Documents

Case Management

Updating Case Status

Changing Intake Types